Our Party Rental Policy

                    Placing an Order and Deposit

 

Prices quoted are for one-day use only per item. If you require a longer rental period, please contact our office for rate information. Weekly and monthly rates available upon request.

 

Equipment is priced for time out whether it is used or not. There is a $50 Minimum Rental order for Delivery plus Delivery Service Charge (If applicable).

 

A 30% deposit is required at the time the rental equipment is reserved.  Once we receive the deposit we will book and confirm your rental. Total rental amount is due at time of delivery.

 

California Drivers License or a valid CA picture I.D. is required for every rental, as we need some kind of security that the equipment is going to be safe and returned to us.

 

 

                           Deliveries and Pick-ups

 

There will be a delivery charge of $10-20 within the cities of Hemet and San Jacinto. For any other surrounding areas, the delivery charge will be based on the average milage to and from the set-up location.

 

FOR TENTS ONLY: It is best if we deliver and set-up any tent one to two days prior to your event, so you can acommodate your layouts and decorations. Tent pick-ups normally occur one to two days after your event.  Example: A customer needs rental equipment for Saturday or Sunday, we will deliver on Thursday or Friday and pick-up the following Monday or Tuesday, for a one day rental charge.

 

Equipment will be delivered to ground level backyard tent area, dock, door, garage, or any other location accessible to our delivery vehicle. There is an additional charge for the use of stairs and elevators to place and retrieve items, or if delivery/pick up location is not accessible with a hard surface for rolling carts or dollies.

 

All equipment must be returned to original spot of delivery. Tables must be folded, chairs must be restacked or bagged, and ready for pick-up in the same manner and place as delivered to avoid a breakdown fee.

 

Linens must be completely dry and folded. Please shake linens to remove any residual food, confetti, or any crumbs. Please do not place linens in plastic bags, as this may lead to mildew. Torn or burned linens are subject to full replacement cost.

 

 

 

                      Cancellations and Additions

 

The following restocking fees apply to ANY cancellations:

 
     * Day of delivery or pick up – 75% of total rent
     * 2-7 days prior to event – 50% of total rent
     * 8 days or more – 25% of total rent
     * No cancellations or changes to linens once

        your order is confirmed.

    

We welcome additions to your order at least 48 hours prior to the day of delivery, and are based on availability, but if an item is added the same day of delivery AFTER our truck has left our location, we would add a delivery fee even if set-up location is within Hemet and San Jacinto, and an extra delivery charge for any surrounding areas.

 

 

                                 Equipment Care

 

Extra charges will be added for missing or broken equipment. (please refer to rental agreement and FAQ for more info).

 

All equipment must be left under tent or covered to protect equipment from weather conditions.

 

Tents and jumpers are not permanent structures and are susceptible to weather conditions. We reserve the right to remove any tent, jumper or any item, which in our opinion will do possible damage to our equipment or to anyone’s property.

 

Questions? Please call us at  (951) 220-9262.

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